How can we help?
Use the links below to find an answer to your questions. If you need any additional help please don't hesitate to contact The Uniforms Closet team anytime using our contact form or alternatively by contacting us via email at info@uniformscloset.com.
PRODUCT
Availability
If the item you want has sold out but it has the symbol coming soon , you can register your email address and we will let you know as soon as it becomes available, within 14 days of your registration. This process does not reserve the item.
Sizes
To help you find your size, we provide a tool, "Size Chart", that helps you to choose the best size.
Features and care
Materials
At The Uniforms Closet you can find a wide range of garments in different materials. You can find detailed information on the composition of each item on uniformscloset.com.
Care Instructions
You can find information on how to care for your garments on the garment labels.
Here is some additional advice:
- WASH WARM
- DO NOT BLEACH
- DO NOT TUMBLE DRY
- WARM IRON
Withdrawn items
At The Uniforms Closet we aim to guarantee maximum quality in our products, and we are committed to being transparent about any items that might have had to be withdrawn from sale for any reason.
PAYMENT
Payment methods
We offer the following payment methods:
Visa
Mastercard
MADA
Time of payment
Your purchase will be charged when your order is sent out.
Secure purchasing
The security of the information our customers submit on uniformscloset.com is one of our highest priorities.
At uniformscloset.com, we invest huge amounts of resources and use the latest technologies so that your payment details are processed in a secure environment.
SHIPPING
Delivery methods and costs
The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.
At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
Delivery options:
Home delivery:
Domestic delivery - 27 SAR / FREE (Orders over 500 SAR)
International delivery - 50 SAR / FREE (Orders over 700 SAR)
The estimated delivery time will be between 3-5 working days (within Saudi Arabia), depending on the delivery address.
The estimated delivery time for international orders will be between 7-10 working days, depending on the delivery address.
If you have purchased as a registered user, you can modify the delivery address by accessing your order details in your account; if and when the order status allows to do so.
The time frames shown above will be extended for remote areas.
Bear in mind that deliveries are only made on working days.
Order status
You will receive email updates on the status of your order.
EXCHANGES AND RETURNS
How to return
You have 7 days from the shipping date of your order to return your purchase from uniformscloset.com free of charge. The items must have all their labels and be in perfect condition.
Here is the option for returning your item(s):
Home collection:
You can request the return by sending an email to info@uniformscloset.com, We will send you information for your return and contact the courier to pick up your package at your address.
Remember that you must send the items you wish to return within 7 days from the shipping date of your purchase before the return period expires.
You can find further information on the Exchange and Refunds Policy and the right to waiver in our Purchase Conditions.
How to exchange
You have 7 days from the shipping date to exchange your purchase from uniformscloset.com free of charge. The items must have all their labels and be in perfect condition.
If you prefer to exchange it for another item, you must ask for a return and make a new purchase.
You can find further information on the Exchange and Refunds Policy and the right to waiver in our Purchase Conditions.
Refund
The refund will be made via the same payment method used to make the purchase.
You will receive email confirmation of the return once it has been completed.
If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.
Do you have another question?
If you need any additional help please don't hesitate to contact The Uniforms Closet team anytime using our contact form or alternatively by contacting us via email at info@uniformscloset.com.