Refund policy

Return and Refund Policy.

We offer a 7-day return policy, meaning you have 7 days from the date you receive your item to request a return.

  • Free Return: We provide one free return per order for eligible items.
  • Additional Returns: If you need to return more than once for the same order, any additional return shipping fees will be the customer’s responsibility.

To qualify for a return:

  • Items must be in their original condition, unworn, unused, with tags attached, and in the original packaging.
  • You’ll also need the receipt or proof of purchase.

  • Important Note:Returns do not apply to Archive Collection items or any discounted/sale items.

If you prefer to exchange an item, you’ll need to request a return and place a new order for the desired product.

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How to Request a Return

  1.  Kindly process your return through our website www.uniformscloset.com by clicking on “Online Return” and selecting the items you wish to return, within 7 days from the delivery date.

  2. After submitting your return request, you will receive a confirmation email from us including:

    • Return confirmation
    • Return label
    • Return instructions

  3. Drop off your return with the shipping company mentioned in the email you received, depending on your location.

  4. Please note that it may take up to 15 business days for your return shipment to reach us.

  5. Once your return is received and approved by our quality department, your refund will be issued to the same payment method used for the purchase (excluding shipping fees).
  6. Refund processing may take up to 15 business days, depending on your payment provider.

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Items Not Eligible for Return or Exchange

  • Sale or discounted items

  • Custom orders

  • Accessories (headbands, hair accessories, socks.)

  • Gift Cards

Damages and Issues

Please inspect your order upon receiving it and contact us immediately if:

  • The item is defective or damaged.
  • You receive the wrong item.

We’ll evaluate the issue promptly and work to make it right.

If you have specific questions or concerns about your order, please get in touch with us at info@uniformscloset.com.